Are your employees prepared with the right knowledge and skills to serve the demands of a rapidly and diversely aging population?
Elder-Host Training will transform the way your employees approach everyday interactions with older customers elevating service and support to a whole new level.
Your Organization will become a recognized leader in the community in supporting seniors
If you want confident proactive employees that are skilled in knowing how to serve and support your older customers then contact us today!
Elder-Host Training Certificate Program
This is a highly interactive 5 hr online training that is a must for any on-boarding program. It's fast, easy access, available 24/7, self-paced to fit any Schedule, includes fundamental knowledge & practical skills.
With a rapidly aging population, there is no better time than now to implement this training and stay ahead of your competition.
If you want to stay ahead of the curve it's time to elevate your customer service for seniors with the right training
This training was designed by subject matter experts with decades of real-life experience working directly with older adults.
Your Employees Will
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Learn to interact with aging customers in a more confident effective and meaningful way leading to repeat business and referrals
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Develop skills and strategies to recognize and understand the unique needs and challenges of each customer
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Establish a new all-inclusive universal customer approach leaving no customer behind
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Leverage their time by learning to how to interact more effectively with aging customers
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Learn 4 essential age-wise strategies that will help them recognize and respond to the individualized needs of your aging customers - making your customers feel more valued and respected
So That Your Organization Can
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Drive profits and open the door to opportunity
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Discover an untapped and underutilized market
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Build a waiting list of aging customers for decades to come
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Become the go-to organization that aging customer choose to do business with
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Solidify repeat business and referrals by meeting and exceeding your aging customers expectations
Meet Lucky Lauridsen
Lucky is a RN, Educator, Speaker, and Author. She has over 30 years of experience assisting seniors on the front-lines in a variety of healthcare settings. She was also a previous owner and administrator of a seniors housing community.
She is committed to sharing her knowledge and experience to help your employees gain the skills they need to know how to interact with senior customers in a more meaningful and compassionate way.
FAQ
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Can my employees take the course at their own pace?
Once your employees enroll in the course they will have 24/7 access, so they can work on it any time of day. The course is designed in a way that allows them to start and stop. Once they resume the course it will automatically pick up again where they left off.
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How long do my employees have access to the course for?
They will be able to access the course for 60 days from the day they enroll. Just like any other course you take in college or university there is a start date and an end date.
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Are there quizzes?
There is a short quiz at the end of the course. The quiz requires an 80% passing grade but if your employees don’t pass the first time they are able to retry again until they do. The quiz helps to reinforce the learning and our goal is not only that that your employees learn the skills and strategies but that they practice what we teach them in their everyday interactions with others.
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Is there a completion certificate issued?
Yes after successfully passing the quiz at the end of the course your employees can proudly print and display their certificate of completion.
Bulk Licenses for Organizations
We offer businesses and organizations the option to purchase bulk course licenses at a substantially lower cost than singular purchases.
Please complete the form below with your information to request bulk licenses for your employees.